Know how the rental works before moving day.
Clear expectations help prevent surprise fees, missed collections and unsafe packing.
The standard moving rental is 14 consecutive days. If you need more time, request an extension as early as possible. Extensions depend on inventory and are priced in seven-day increments.
No. We rent and transport empty totes and approved accessories. You pack, load, transport and unload your own belongings or use a mover of your choice.
Core-area delivery and final collection are included in the delivered package price when both addresses qualify. Routes outside the core area may require a surcharge or may not be available during the pilot.
Use the Move Meter for a starting range. It asks about rooms actually being packed, household size, books and dishes, and how much you have accumulated. The result is guidance, not a guarantee.
No. They are durable plastic moving containers and can help with ordinary moving-day moisture, but they should not be marketed or treated as waterproof. Protect sensitive items appropriately.
Yes, but books and dishes get heavy quickly. Use lighter loads and safe lifting practices rather than filling a large tote completely with dense items.
A separate customer-held storage option may be available. You keep the filled totes at your own home, office or separately rented storage unit. We do not take custody of your belongings under the standard service.
Normal scuffs and ordinary cleaning are expected. Missing or irreparably damaged equipment may be charged under the disclosed fee schedule in your confirmed rental terms.
Still have a move-specific question?
Put it in the reservation request notes and we can answer it while checking your dates and route.